Event ID 1004, MsiInstaller: Detection of product ‘{90140000-104C-0000-1000-0000000FF1CE}’, feature ‘PeopleILM’, …


With a fresh installation of SharePoint 2010 RTM, you may find the following warning being logged into application events in event viewer.

Event ID: 1004

User: NETWORK SERVCIE

Detection of product ‘{90140000-104C-0000-1000-0000000FF1CE}’, feature ‘PeopleILM’, component ‘{1C12B6E6-898C-4D58-9774-AAAFBDFE273C}’ failed.  The resource ‘C:\Program Files\Microsoft Office Servers\14.0\Service\Microsoft.ResourceManagement.Service.exe’ does not exist.

The reason is, the account NETWORK SERVICE doesn’t have permission into the “Service” folder within “C:\Program Files\Microsoft Office Servers\14.0\”. This can be resolved by providing NETWORK SERVICE read/write permission into this folder. In some of the online discussions it’s mentioned that it may also require permission into SQL folder in the same location. So, instead of finding the individual folders the account needs permission to, it’s easy to provide NETWORK SERVCIE read/write permission to the parent folder “C:\Program Files\Microsoft Office Servers\14.0\”.

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